Missed delivery dates
Their line stops when your box is late.
Packaging runs on short leads against a customer's production schedule, so a one-day slip stops their line and threatens the account. Committing dates from the actual board, and tracking board and print availability as part of the order, protects the relationship.
In short
Packaging runs on short leads against a customer's production schedule, so a one-day slip stops their line and threatens the account. Committing dates from the actual board, and tracking board and print availability as part of the order, protects the relationship.
The cost
What the gap takes every month.
1 day
The slip that triggers an escalation
Packaging buyers have little inventory buffer by design.
The schedule
What you lose, not the order
A missed date usually costs a monthly allocation, not a single delivery.
One ordinary week
How it actually happens.
A customer schedules 20,000 cartons for the fifteenth. Board arrives late from your supplier and printing slips by a day.
Their filling line runs short on the sixteenth. The buyer does not cancel; they simply move forty percent of next month's schedule to a second supplier.
Had the board delay been visible on the order on day two, a call could have moved their schedule by a day instead of stopping their line.
The fix
Three steps, in this order.
01
Review the order before it reaches the floor
Specification complete, price approved, material position known, before any date goes to the customer.
02
Commit the date from the production board
The date comes from the current load and material lead time, not from the negotiating table.
03
Record progress at the job card
Status is a by-product of production, so slippage is visible days before the customer notices.
Straight answers
What owners ask us here.
Most delays come from our board supplier.
Then the material position belongs on the order, so a supplier delay becomes your early warning rather than your surprise.
Can we handle monthly schedules rather than one-off orders?
Yes, a schedule is an order with staged quantities and dates, and each release tracks its own balance.
How do we prove we delivered on time?
Dispatch records with dates and quantities against every release, which settles the monthly review in minutes.
Questions people ask
Straight answers, no sales talk.
System of Marketing & Sales
Put enquiry to dispatch on one governed line.
Tell us how your plant sells today. We'll show you where the line breaks and what it takes to close it.