Missed delivery dates
Heat treatment and plating were nobody's date.
Fastener dates slip at the processes you do not control: heat treatment, plating, and the transport between them. Track those as steps on the order with their own expected dates, and the delay is visible while there is still time to act.
In short
Fastener dates slip at the processes you do not control: heat treatment, plating, and the transport between them. Track those as steps on the order with their own expected dates, and the delay is visible while there is still time to act.
The cost
What the gap takes every month.
3 to 8 days
Typical hidden float at outside processes
Rarely included when the delivery date is promised.
After the fact
When most plants learn about the delay
Usually when the material does not come back as expected.
One ordinary week
How it actually happens.
An order is produced on time and sent for plating with a verbal promise of three days. The plater is loaded and takes seven.
Nobody in your plant is tracking that clock, so the customer learns about the delay from you on the delivery date itself.
When the plating step sits on the order with an expected return date, day four raises the flag and somebody makes a call while it still helps.
The fix
Three steps, in this order.
01
Review the order before it reaches the floor
Specification complete, price approved, material position known, before any date goes to the customer.
02
Commit the date from the production board
The date comes from the current load and material lead time, not from the negotiating table.
03
Record progress at the job card
Status is a by-product of production, so slippage is visible days before the customer notices.
Straight answers
What owners ask us here.
We do not control the plater's schedule.
No, but you control whether you know on day four or day seven. Visibility is what lets you warn the customer or move the job.
Can we track lot-wise movement to a vendor?
Yes, quantities sent and received are recorded against the order, so short returns are noticed immediately.
Does this cover in-house heat treatment too?
It is the same step structure, whether the process is inside your plant or outside it.
Questions people ask
Straight answers, no sales talk.
System of Marketing & Sales
Put enquiry to dispatch on one governed line.
Tell us how your plant sells today. We'll show you where the line breaks and what it takes to close it.