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Stores & Dispatch, in plain terms.

Stock moves with a document behind it, and the challan prints from the same record.

Talk to usAll roles

One-tap confirm at the gate, from a phone.

Everyday effort

In short

How does a stores & dispatch use SysOMS?

Stock moves with a document behind it, and the challan prints from the same record.

In the app

Dispatch against the order, not a phone call

Stock, packing and documents tied to the same sale.

  • Ready-to-dispatch queue
  • Quantities checked against the order
  • Documents printed from the record

Illustrative screens.

How it works today

  • The register says one thing, the rack says another, and the difference is found at year end.
  • A challan is typed again in a separate file, with a new chance to get the quantity wrong.
  • Short dispatches are explained on the phone and never recorded.

A day with SysOMS

  1. 8:15 amToday's dispatch plan built from bundles that are actually packed.
  2. 10:00 amPost receipts and issues as they happen, holds stay visible.
  3. 12:30 pmBuild the dispatch, print the challan from the same record, no retyping.
  4. 4:45 pmOne-tap confirm at the gate from a phone, any shortfall acknowledged on the record.

Rights and limits

What you see, what you do, and what you can never do.

Scope is enforced in the database, not hidden on the screen.

What you see

  • Stock balances, holds and today's dispatch plan.

What you do

  • Posts receipts, issues, transfers and physical counts.
  • Builds dispatches from packed bundles and prints the challan.

What you can never do

  • Push stock negative silently, or dispatch short without acknowledging the shortfall on the record.

The questions you get asked

Do we have it?
Live balance with holds shown separately, not a net figure that hides a reservation.
Did it leave?
Dispatch confirmed at the gate, with the challan attached to the order.

Where you sit in the chain

UpstreamWorks Manager records packed bundles against the order.

DownstreamDispatch closes the order and updates OTIF for everyone above.

What you are measured on

  • Stock accuracy
  • Dispatch on committed date
  • Short dispatch rate
  • Count variance
Owner / DirectorSales HeadRegional Sales Manager

Questions people ask

Straight answers, no sales talk.

Browse all answers

What is a sales to production handover and why does it fail?

It is the moment a won order becomes a plant instruction with a committed date and a stock hold. It fails when sales promises a date the plant never agreed to, which is a communication gap, not a production problem.

How do you commit a delivery date you can actually keep?

Commit only after the plant has seen the order, the specification is complete and the material position is known. A date given at the negotiating table is a guess, and the guess becomes your reputation.

How do you see order status without calling the shop floor?

Record progress where the work happens, at the job card, so status is a by-product of production rather than a separate reporting task. Then every order shows its own stage without anyone being interrupted.

What should happen when a customer changes the order mid-production?

Treat the change as a revision to the order record, not a verbal instruction: new specification, new quantity or new date, re-approved and re-committed. Undocumented changes are what turn a profitable order into a dispute.

System of Marketing & Sales

Put enquiry to dispatch on one governed line.

Tell us how your plant sells today. We'll show you where the line breaks and what it takes to close it.

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