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Sales Head, in plain terms.

You can see whether the team is actually following up, not just whether they say they are.

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Two clicks from funnel to the officer who is behind.

Everyday effort

In short

How does a sales head use SysOMS?

You can see whether the team is actually following up, not just whether they say they are.

In the app

Your team, in one screen

Pipeline, pricing calls and slipping orders, without chasing anyone.

  • Target versus actual by region
  • Rate approvals waiting on you
  • Orders at risk of a late dispatch

Illustrative screens.

How it works today

  • The review meeting runs on a spreadsheet each officer filled in the night before.
  • You find out a hot enquiry went cold because nobody called back for eleven days.
  • Discount requests reach you on WhatsApp with no history of what the customer paid last time.

A day with SysOMS

  1. 9:00 amEvery lead without a next action, sorted by value, not by who shouted loudest.
  2. 11:30 amA deviation request lands with the customer's rate history attached, you approve with a note.
  3. 3:00 pmOfficer scorecard, calls logged, quotations sent, conversion, target progress.
  4. 5:45 pmReassign two accounts from an officer who is overloaded, the pipeline moves with them.

Rights and limits

What you see, what you do, and what you can never do.

Scope is enforced in the database, not hidden on the screen.

What you see

  • Funnel, follow-up discipline and quotation performance for the whole team.
  • Salesperson scorecard and target achievement.
  • Every lead without a next action.

What you do

  • Approves price deviations beyond the threshold.
  • Reassigns accounts and territories, sets team targets.

What you can never do

  • Approve his own deviation where the threshold requires a higher authority.

The questions you get asked

Is the team actually following up?
Logged outcomes with next dates, not a diary entry written after the fact.
Why did we lose that quotation?
Loss reason and the competing rate captured on the quotation itself.
Who is behind on target?
Officer-wise achievement, two clicks from funnel to the person.

Where you sit in the chain

UpstreamExecutives raise requirements, quotations and deviation requests.

DownstreamAnything past your limit escalates to the Owner with the full trail.

What you are measured on

  • Funnel value and stage ageing
  • Follow-up compliance
  • Quotation conversion
  • Team target achievement
Owner / DirectorRegional Sales ManagerSales Executive

Questions people ask

Straight answers, no sales talk.

Browse all answers

What is a sales to production handover and why does it fail?

It is the moment a won order becomes a plant instruction with a committed date and a stock hold. It fails when sales promises a date the plant never agreed to, which is a communication gap, not a production problem.

How do you commit a delivery date you can actually keep?

Commit only after the plant has seen the order, the specification is complete and the material position is known. A date given at the negotiating table is a guess, and the guess becomes your reputation.

How do you see order status without calling the shop floor?

Record progress where the work happens, at the job card, so status is a by-product of production rather than a separate reporting task. Then every order shows its own stage without anyone being interrupted.

What should happen when a customer changes the order mid-production?

Treat the change as a revision to the order record, not a verbal instruction: new specification, new quantity or new date, re-approved and re-committed. Undocumented changes are what turn a profitable order into a dispute.

System of Marketing & Sales

Put enquiry to dispatch on one governed line.

Tell us how your plant sells today. We'll show you where the line breaks and what it takes to close it.

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