Inspection and corrective action
A failed inspection stops the bundle, not the paperwork.
Inspection plans and results, hold on failure, complaint intake with photographs and corrective action tracked to closure.
Gate
Packing blocked on hold
Photos
Attached to complaints
Traceable
Batch to dispatch
The problem
Quality is a register in the QC room. A rejected lot gets packed anyway because dispatch was under pressure, and the customer complaint arrives with no traceable batch behind it.
What SysOMS enforces
Pass, hold, rework or reject, the outcome is recorded against the batch, not remembered.
A held batch cannot be packed.
Complaints require the evidence and carry a corrective action to closure.
Inside quality.
Inspection plans and results
Defined per product, executed against production, with outcomes that carry consequences downstream.
Packing quality gate
The system refuses packing on a held batch. No override by pressure.
Complaint intake
A guided intake with attachments and photographs, linked to the order, batch and dispatch it came from.
Corrective action
Each complaint carries an owner and an action, tracked until it is closed.
A day in this module
- Run the day's inspections from the quality workbench.
- Hold what fails; rework or reject with the reason recorded.
- Work open complaints and their corrective actions to closure.
Adjacent areas.
System of Marketing & Sales
Put enquiry to dispatch on one governed line.
Tell us how your plant sells today. We'll show you where the line breaks and what it takes to close it.