Buying and switching
Can you bring across existing customers and price lists from Excel?
Yes. Customers, contacts, products, price books and open orders import from spreadsheets, and this is the moment to clean duplicates rather than carry them across. Importing a messy sheet gives you a messy system.
In short
Yes. Customers, contacts, products, price books and open orders import from spreadsheets, and this is the moment to clean duplicates rather than carry them across. Importing a messy sheet gives you a messy system.
Most plants have three or four overlapping customer lists. The import is the opportunity to merge them into one, with a single owner per account.
Price books usually need the most attention, because the sheet in use often lacks slab and delivery basis. Adding those two columns is what makes automatic pricing possible later.
Open orders come across with their committed dates so nothing in flight is lost on the switch.
Related questions
System of Marketing & Sales
Put enquiry to dispatch on one governed line.
Tell us how your plant sells today. We'll show you where the line breaks and what it takes to close it.
